Our guarantee to you
We want you to wear and enjoy your Dominic Walmsley jewellery. However, since our jewellery is made by very skilled humans and we use natural products, very occasionally something may go wrong. We are very friendly and fair and we put ourselves in your position when a customer has a problem with a piece of jewellery. If it is our fault we will happily restore the piece to its original glory. If we feel the damage was not our fault, we will give you a quote to restore the piece at the lowest possible cost as we are not looking to profit from your misfortune. Your statutory rights are not affected.